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Terms & Conditions

Terms

Payment is Net 30 days after shipment in U.S. dollars. All orders are subject to final acceptance by Abcepta at the prices in effect at the time of shipment. Products purchased through distributors are subject to distributor terms and conditions. Prices are subject to change without notice. Past due invoices are subject to a 15% late fee. Accepted payment methods are Visa, MC, Amex, Wire, Check, and ACH.

Product Availability and Delivery

Shipping Policy

Domestic items in stock:
Orders received Monday through Thursday before 1 pm PST are shipped the same day. Orders received after this time are shipped the next business day. Orders received on Friday will ship on the next business day.
Domestic items not in stock:
An estimated lead time will be provided.
International items:
Items will ship according to distributor Policy
In order to process your order a Purchase Order number or credit card information must be provided.
For domestic orders, a flat shipment fee of $49 is applied per order if using the Abcepta courier. Customer has the option to ship on their own courier account, in which case a $15 handling fee will apply.

International orders outside of our distributor network, will be processed and shipped on an agreed upon date and method in order to preserve the integrity of product. All international orders will be shipped on customer’s shipping account; Federal Express is preferred. All international orders are required to be paid in full, prior to shipment.

Limited Product Warranty

Any product that does not meet the performance standards stated in the product specification sheet will be replaced at no charge. This warranty limits our liability to the replacement of the product. No other warranties of any kind, express or implied, including without limitation, implied warranties of merchantability or fitness for a particular purpose, are provided by Abcepta. Abcepta shall have no liability for any direct, indirect, consequential or incidental damages arising out of the use, the results of use or the inability to use any product.

Returns and Order Cancellations

Prior to dispatch, Abcepta must receive instruction from the customer to cancel the order. Customer will not be charged if cancellation is prior to dispatch and less than 24 hours after order confirmation is sent. If the customer cancels an order 24 hours after receipt of order confirmation is sent, a restocking fee of 25% of the full price of the goods will be invoiced. After an order is dispatched, the customer cannot cancel the order but they may return the product at their expense. Only unopened, properly stored items are authorized for return. Customer will return the product in the same manner as sent, Priority Next Day, in a manner to preserve the integrity of the product, and is responsible for all costs pertaining to the return.This policy applies to products with catalog numbers beginning with AM, AP, AW, AX, and AZ, exclusively. All other products are non-refundable and non-returnable.

Conditions

All products described in our catalog and on this site are for research purposes only, and are not to be used in humans or animals or for diagnostic or therapeutic purposes.

The following Terms & Conditions apply to all sales of products by Abcepta Europe Limited or its affiliated companies (together referred to as “Abcepta”). Customers buying from Abcepta’s distributors should also refer to the terms of sale of those distributors for all contractual terms.

ALL ABCEPTA PRODUCTS, UNLESS SPECIFICALLY DESCRIBED OTHERWISE, SHALL BE USED FOR RESEARCH PURPOSES ONLY. USERS SHOULD ALWAYS READ THE MATERIAL SAFETY DATA SHEETS FOR INSTRUCTIONS ON PROPER USE AND STORAGE CONDITIONS OF ABCEPTA PRODUCTS. USERS ARE RESPONSIBLE FOR COMPLYING WITH ANY LEGISLATION OR REGULATIONS GOVERNING THE USE AND IMPORTATION OF THE PRODUCTS INTO THE COUNTRY OF DESTINATION.

Introduction

These Terms & Conditions apply to all sales of products by Abcepta Europe Limited trading as Abcepta Europe, whose registered office is at 13 Rawcliffe House, Howarth Road, Maidenhead, SL6 1AP, UK, registered number 07280573, VAT number GB 992 2424 07 or its affiliated companies, together referred to as “Abcepta”.

These Terms & Conditions shall supersede any standard terms of business of the customer. No variation of these Terms & Conditions and no representations about the products will be binding upon Abcepta unless it is in writing and is signed by Abcepta’s authorized representative.

Specifications

Abcepta products are intended for research use only and are not to be used for any other purposes including, but not limited to, unauthorized commercial purposes, in vitro diagnostic purposes, ex vivo or in vivo therapeutic purposes, investigational use, in foods, drugs, devices or cosmetics of any kind, or for consumption by or use in connection with or administration or application to humans or animals. Customers acknowledge that the goods have not been tested by or for Abcepta for safety or efficacy, unless expressly stated in our catalogues or on the label or other documentation accompanying the goods.

Products will be as described under the relevant product code in the catalogue. Customers should always review Abcepta’s web-site for the most current information before ordering and will be taken to be fully aware of all information and warnings available.

Price

The prices quoted do not include packing and carriage charges or insurance and are exclusive of VAT. A packing charge may be added to the price of the product by Abcepta. Abcepta will give the customer an estimate of the packing charge on receipt of the order.

Abcepta reserves the right to amend prices and product specifications without notice. Prices and product specifications in effect at the time of shipment are deemed final.

Orders

Orders may be placed by either: 1) written request delivered by post, fax, or e-mail, or 2) by the Abcepta website on-line ordering facility. All orders must refer to Abcepta’s catalogue number for the relevant product and should contain a purchase order number, contact information, and an account number if known.

Orders placed by the customer shall be deemed to be accepted only upon receipt of a written acknowledgement issued by Abcepta or when the product is delivered to the customer, whichever occurs first.

Terms

Invoices are due without deduction or set-off within thirty (30) days after the date of the invoice. If any part of an invoice remains outstanding after the due date for payment, Abcepta will be entitled to charge interest from the invoice date until full payment at the rate of 4% per year above the base rate from time to time of HSBC plc, calculated on a daily basis and compounded annually at December 31st.

Abcepta retains ownership of any and all products delivered to the customer until Abcepta has received full, unconditional payment for such goods or services supplied by Abcepta.

Delivery

Time is not of the essence in the contract between Abcepta and the customer. Products are normally available from stock and Abcepta will use its reasonable endeavours to deliver products within seven (7 to 10 working days) days after the date on which the order was received by Abcepta; but Abcepta will not be liable to compensate the customer for late delivery.

Limited Product Warranty

Any product that does not meet the performance standards stated in the product specification sheet will be replaced at no charge. This warranty limits our liability to the replacement of the product. No other warranties of any kind, express or implied, including without limitation, implied warranties of merchantability or fitness for a particular purpose, are provided by Abcepta. Abcepta shall have no liability for any direct, indirect, consequential or incidental damages arising out of the use, the results of use or the inability to use any product.

General

Abcepta will not be liable to the customer or be deemed to be in contractual breach by reason of any delay in performing, or any failure to perform, any of Abcepta’s obligations in relation to the product(s), if the delay or failure was due to any cause beyond Abcepta’s reasonable control and in particular Abcepta reserves the right to defer the date of delivery or to cancel any order or reduce the volume of the Products ordered by the customer if it is prevented from or delayed in carrying out its business due to circumstances beyond the reasonable control of Abcepta including without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, epidemic or other inability or delay in obtaining supplies.

If any provision of these Terms & Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms & Conditions and the remainder of the provision in question shall not be affected thereby.

The sale contract between the customer and Abcepta is governed by English law, and these Terms & Conditions will be interpreted in accordance with English law. The customer, by ordering Abcepta products, is deemed to submit to the exclusive jurisdiction of the English courts in connection with any dispute which may arise from the use of the products or the sale contract between the customer and Abcepta.